CUSTODIAL WORKERS - MORE THAN JUST "MOP MAINTENANCE"

Technology has advanced the custodial role beyond that of common menial tasks.

Cleaning is just part of a custodians’ duties. With the advancement of equipment and computer technology and a skilled union labor force, the maintenance worker is responsible for multi-million dollar facilities and equipment.

Computer knowledge has become a requirement where building heating, ventilation and air-conditioning systems are controlled through computer programs. Modernized cleaning equipment also requires skilled operators. Administrative duties, repairs, work orders and product control are now being monitored through computer use and require knowledgeable operators to run the programs.

Custodians are also being asked to manage their own budgets, evaluate equipment and products and be knowledgeable about their building and work area.

Custodians come into contact with a variety of people during their workday; including the general public, students, staff and administrators. For these reasons, in addition to their own personnel management duties, custodians must develop solid "people skills."

Managers/owners must empower their workers and supervisors to believe they play an important role in custodial relations, service and marketing. Custodial workers must have confidence in their employers and that trust must be reciprocated.