E-Commerce
Our
Wesclean E-Commerce enabled website offers our customers a tremendous
opportunity to significantly reduce the transactional costs of
doing business and is loaded with useful information and resources.
It is the leader of on-line order systems in our industry today.
Features
include:
On-line ordering,
fast & easy.
On-line Product
Catalogue with prices, descriptions & specifications
Significant
reduction in transactional errors
Order
anytime On-line access (24/7/365)
Confirmation
of product availability
On-line
MSDS information.
Comprehensive
Product usage & expenditure reports
Multi-level
user access - Enables delegation of the ordering function while
maintaining
management controls
Toll
free telephone support
Secure
128 bit SSL encryption
Robust
and easy to use.
No
software to install - All you need is a computer with Internet
access.
Its
free! No commitments or obligations.
The following
excerpts from Wesclean's Strategic Plan for Technology summarizes
our conviction that the effective integration of computer technology
in co-operation with our customers and business partners is
critical to our mutual success.
Vision:
Strategic use of electronic technology is critical to maximize
organizational and operational efficiency and enhance our competitive
advantage to surpass our competition and set the standard for
excellence in our industry.
Objective:
Develop, implement and maintain an integrated technology information
system that provides Wesclean, its customers and business partners
with a competitive advantage through the cooperative use of
electronic technology.
Goal:
Develop stronger business relationships in a proactive and cooperative
manner and continue to provide the exceptional customer service
upon which our reputation was built through the effective utilization
of information and communication technology.
The
implementation of our state of the art e-Commerce system demonstrates
our commitment to superior customer service and support and clearly
positions Wesclean as the partner of choice for business-to-business
electronic commerce.
Our
e-commerce enabled website offers our customers a tremendous opportunity
to significantly reduce the transactional costs of doing business
and is loaded with useful information and resources.
Website
and e-Commerce capabilities:
Company
Profile - company specific information such as; locations,
employee contact list including e-mail addresses, environmental
commitment, newsletter and links to our business partners/suppliers.
Products
and Services - an overview of our extensive product lines
and the value added services that are provided at no additional
cost to our customers. Instant access to technical product information
and links to manufacturer's websites and MSDS information.
Resources
- valuable technical resources with links to informative sites
with a vision to deliver a multimedia library of generic as
well as product specific training and educational material.
On-Line
Catalogue - Thousands of items with images, descriptions
and specifications. Incorporating a robust search engine. Users
can search by: Wesclean item #, keyword, manufacturer name,
product category, manufacturer item #. The on-line catalogue
is your portal to our e-Commerce system.
E-Commerce
- The leading on-line order system in our industry today. The
system is packed with features and integrated with our business
critical software applications such as accounting, inventory
and service applications.
What
does this mean to you?
- Place orders
from our extensive on-line catalogue at anytime of day or night,
365 days a year.
- Set up
multiple sites or "ship to locations" and track all
transactional history by site or by any combination of sites.
- To make
ordering quick and easy we provide a variety of utility programs
to streamline the order process. For example, a template of
frequently ordered items can be created. This will eliminate
much of the redundancy associated with repetitious orders. We
even have a program that identifies the items that you order
frequently so you can easily create meaningful and site-specific
order templates. An order template can be made for as many "ship-to"
locations as desired.
- Our system
automatically provides confirmation of stock availability and
displays your best price; you also see shipping and tax charges
if applicable.
- Multilevel
user access permits customers to maintain tight administrative
and cost control of the ordering process. For example
you can delegate the ordering function to a site supervisor
with dollar value limits and if the limit is exceeded the order
will be directed to a higher level authority such as an area
supervisor for authorization before it can be sent to Wesclean.You
can also restrict ordering to approved items only, this is available
by "ship to location" or by user level.
- Comprehensive
and current reporting information is available. From the reports
menu you can instantly generate reports designed to provide
you with the information you need to make informed purchasing
decisions or analyze past usage. The dynamics of our reporting
system is simply incredible. The range of reporting options
virtually assures that you will have instant access to any type
of usage information that you can think of. You can even download
the data in the format of your choice so that you can easily
and automatically upload to your accounting software or software
application of your choice. This will eliminate much of the
time and associated expenses attributable to routine data input.
The following is just an example of some of the reports that
are available "on-line & on-demand".
- View
current and historical monthly invoice summary reports.
- Consolidated
invoice reports can be "pulled" by date range
on demand by user.
- Total
dollar expenditures by date range for entire company, branch,
region or individual room, janitor closet, warehouse, job-site
or department.
- View
your order history by any combination of "ship to"
locations by
- Purchase
Order #, date range, e-Commerce tracking #.
- Total
dollar expenditures and usage history by item number or
product name by date range for entire company or individual
room, janitor closet, warehouse, job-site or department.
- Total
dollar expenditures by product or manufacturer by date range
for entire company, region, branch, individual room, janitor
closet, warehouse, job-site or department.
- Instantly
retrieve how much of any product or all products that you
have purchased over any date range by any range of ship
to locations.
- We
even show you all purchasing history even if your orders
were not submitted through the Online Order System.
- Invoice
summary reports including your accounting codes (a significant
posting time saver) are available in conjunction with electronic
funds transfer to help reduce your accounting overhead.
- Product
specific usage by location, region, date range, quantity
and $ value.
- Customer
reporting by group or region - reports can be generated
instantaneously to compare product usage or expenditures
within a group. Permits comparative analysis between sites
or ship to locations within a selected group and still lets
you generate reports for the whole group collectively. For
example, if you are a contractor that is cleaning many branches
of a bank, you would be able to compare product usage (i.e.
paper towels, glass cleaner or plastic bags) between the
branches and obtain the total usage of all the branches
or any combination of branches.
- A contractor
can use our system to easily & accurately track all
purchases of product (i.e. paper towels) for a location
that requires that product to be billed as an extra to the
contract.
While our
system is very dynamic it is also very intuitive or "user
friendly" and flexible so customers can use some features
while choosing to ignore others. In essence it can easily be customized
to best meet your specific needs or method of conducting transactional
business. If by chance we do not have a report that you would
find useful
Wesclean can develop and deliver securely on-line
and in the desired format, custom reports at the request of our
customers.
For your assurance,
we have incorporated the highest level of security (SSL 128 bit
encryption) to ensure the confidentiality of sensitive data. We
can provide customer specific data delivery for fast, efficient
and error free data integration. Wesclean employs technically
qualified support people on site and we also provide on-line and
toll free telephone support services.
Reduced ordering
and communication costs as well as instantaneous reporting features,
are only a few of the many reasons why our On-Line Order System
makes smart business sense.
Should
you have any questions, comments, suggestions or to arrange a
demonstration please contact your nearest Wesclean branch office.