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E-Commerce

Our Wesclean E-Commerce enabled website offers our customers a tremendous opportunity to significantly reduce the transactional costs of doing business and is loaded with useful information and resources. It is the leader of on-line order systems in our industry today.

Features include:

  • On-line ordering, fast & easy.
  • On-line Product Catalogue with prices, descriptions & specifications
  • Significant reduction in transactional errors
  • Order anytime – On-line access (24/7/365)
  • Confirmation of product availability
  • On-line MSDS information.
  • Comprehensive Product usage & expenditure reports
  • Multi-level user access - Enables delegation of the ordering function while
    maintaining management controls
  • Toll – free telephone support
  • Secure 128 bit SSL encryption
  • Robust and easy to use.
  • No software to install - All you need is a computer with Internet access.
  • It’s free! No commitments or obligations.

  • The following excerpts from Wesclean's Strategic Plan for Technology summarizes our conviction that the effective integration of computer technology in co-operation with our customers and business partners is critical to our mutual success.

    Vision:
    Strategic use of electronic technology is critical to maximize organizational and operational efficiency and enhance our competitive advantage to surpass our competition and set the standard for excellence in our industry.

    Objective:
    Develop, implement and maintain an integrated technology information system that provides Wesclean, its customers and business partners with a competitive advantage through the cooperative use of electronic technology.

    Goal:
    Develop stronger business relationships in a proactive and cooperative manner and continue to provide the exceptional customer service upon which our reputation was built through the effective utilization of information and communication technology.

    The implementation of our state of the art e-Commerce system demonstrates our commitment to superior customer service and support and clearly positions Wesclean as the partner of choice for business-to-business electronic commerce.

    Our e-commerce enabled website offers our customers a tremendous opportunity to significantly reduce the transactional costs of doing business and is loaded with useful information and resources.

    Website and e-Commerce capabilities:

    Company Profile - company specific information such as; locations, employee contact list including e-mail addresses, environmental commitment, newsletter and links to our business partners/suppliers.

    Products and Services - an overview of our extensive product lines and the value added services that are provided at no additional cost to our customers. Instant access to technical product information and links to manufacturer's websites and MSDS information.

    Resources - valuable technical resources with links to informative sites with a vision to deliver a multimedia library of generic as well as product specific training and educational material.

    On-Line Catalogue - Thousands of items with images, descriptions and specifications. Incorporating a robust search engine. Users can search by: Wesclean item #, keyword, manufacturer name, product category, manufacturer item #. The on-line catalogue is your portal to our e-Commerce system.

    E-Commerce - The leading on-line order system in our industry today. The system is packed with features and integrated with our business critical software applications such as accounting, inventory and service applications.

    What does this mean to you?

    • Place orders from our extensive on-line catalogue at anytime of day or night, 365 days a year.
    • Set up multiple sites or "ship to locations" and track all transactional history by site or by any combination of sites.
    • To make ordering quick and easy we provide a variety of utility programs to streamline the order process. For example, a template of frequently ordered items can be created. This will eliminate much of the redundancy associated with repetitious orders. We even have a program that identifies the items that you order frequently so you can easily create meaningful and site-specific order templates. An order template can be made for as many "ship-to" locations as desired.
    • Our system automatically provides confirmation of stock availability and displays your best price; you also see shipping and tax charges if applicable.
    • Multilevel user access permits customers to maintain tight administrative and cost control of the ordering process. For example… you can delegate the ordering function to a site supervisor with dollar value limits and if the limit is exceeded the order will be directed to a higher level authority such as an area supervisor for authorization before it can be sent to Wesclean.You can also restrict ordering to approved items only, this is available by "ship to location" or by user level.
    • Comprehensive and current reporting information is available. From the reports menu you can instantly generate reports designed to provide you with the information you need to make informed purchasing decisions or analyze past usage. The dynamics of our reporting system is simply incredible. The range of reporting options virtually assures that you will have instant access to any type of usage information that you can think of. You can even download the data in the format of your choice so that you can easily and automatically upload to your accounting software or software application of your choice. This will eliminate much of the time and associated expenses attributable to routine data input. The following is just an example of some of the reports that are available "on-line & on-demand".
      • View current and historical monthly invoice summary reports.
      • Consolidated invoice reports can be "pulled" by date range on demand by user.
      • Total dollar expenditures by date range for entire company, branch, region or individual room, janitor closet, warehouse, job-site or department.
      • View your order history by any combination of "ship to" locations by
      • Purchase Order #, date range, e-Commerce tracking #.
      • Total dollar expenditures and usage history by item number or product name by date range for entire company or individual room, janitor closet, warehouse, job-site or department.
      • Total dollar expenditures by product or manufacturer by date range for entire company, region, branch, individual room, janitor closet, warehouse, job-site or department.
      • Instantly retrieve how much of any product or all products that you have purchased over any date range by any range of ship to locations.
      • We even show you all purchasing history even if your orders were not submitted through the Online Order System.
      • Invoice summary reports including your accounting codes (a significant posting time saver) are available in conjunction with electronic funds transfer to help reduce your accounting overhead.
      • Product specific usage by location, region, date range, quantity and $ value.
      • Customer reporting by group or region - reports can be generated instantaneously to compare product usage or expenditures within a group. Permits comparative analysis between sites or ship to locations within a selected group and still lets you generate reports for the whole group collectively. For example, if you are a contractor that is cleaning many branches of a bank, you would be able to compare product usage (i.e. paper towels, glass cleaner or plastic bags) between the branches and obtain the total usage of all the branches or any combination of branches.
      • A contractor can use our system to easily & accurately track all purchases of product (i.e. paper towels) for a location that requires that product to be billed as an extra to the contract.

    While our system is very dynamic it is also very intuitive or "user friendly" and flexible so customers can use some features while choosing to ignore others. In essence it can easily be customized to best meet your specific needs or method of conducting transactional business. If by chance we do not have a report that you would find useful…Wesclean can develop and deliver securely on-line and in the desired format, custom reports at the request of our customers.

    For your assurance, we have incorporated the highest level of security (SSL 128 bit encryption) to ensure the confidentiality of sensitive data. We can provide customer specific data delivery for fast, efficient and error free data integration. Wesclean employs technically qualified support people on site and we also provide on-line and toll free telephone support services.

    Reduced ordering and communication costs as well as instantaneous reporting features, are only a few of the many reasons why our On-Line Order System makes smart business sense.

    Should you have any questions, comments, suggestions or to arrange a demonstration please contact your nearest Wesclean branch office.

    Copyright © 2008 Wesclean Equipment & Cleaning Supplies Ltd. All rights reserved.